“The Angels of Bitola” and the impeccably clean American Hospital after the end of the First World War

The end of the First World War did not mean the end of the suffering of the population in Macedonia. Although the military operations had ceased, the devastated land and property, poverty, and infectious diseases remained for a long time. The shortage of medical personnel and medicines was particularly evident due to the presence of infectious diseases such as typhus, influenza, smallpox, malaria, cholera, etc., and there were frequent cases of venereal diseases and problems with unhealed wounds. One of the few missions that helped the population in that period was the mission of the AWH (American Woman’s Hospital) in cooperation with the American Red Cross.

With America’s entry into the First World War on the side of the Entente on April 6, 1917, a large number of women doctors offered their help to the military. At that time in America, less than 6% of all doctors were women. Although many of them were successful and proven in their profession, they were accepted into the army only as nurses and auxiliary staff. In 1917, a special commission of the American Red Cross visited Thessaloniki, where they were impressed by the successful story of the Scottish Women’s Hospitals. Thus, in cooperation with AWH, it was decided that a similar mission would be sent to the Balkans.

The two cousins, Dr. Regina Flood Keyes from Buffalo and Dr. Frances Mabel Flood from Elmira, New York, accepted the invitation and were soon sent to the town of Vodena (Edessa), Greece, near the Macedonian Front, where they opened a hospital.

Serbians* never had the hospital habit, for the simple reason that there were no institutions to practice the habit on. This native woman of Monastir was induced to visit the American Red Cross hospital after suffering several days with an ear-ache. Dr. Eugenie Flod Keyes and Dr. Mabel Flood of the Red Cross staff are administering relief in the above picture. The Serbian woman is doubtful but patient. She is dressed in the native costume of Monastir, each town of the country having its own brocaded in bright colors. At this dispensary, 150 people are treated every day
Dr. Regina Flood Keyes (left) and Dr. Frances Mabel Flood (right) in the hospital in Bitola providing assistance to a woman dressed in traditional clothing.

Dr. Regina was a renowned surgeon and had previously worked as a gynecologist at the main hospital in Buffalo, USA. She was appointed director of the hospital in Vodena, which was housed in an old abandoned building. Although they had funds to renovate the neglected facility, procurement was difficult due to the poor situation in the Balkans and the danger of Austro-Hungarian attacks on supply ships sailing across the Mediterranean. Nevertheless, they were well equipped with medical instruments, and with the help of local craftsmen, the hospital was soon renovated and put into operation with about fifty hospital beds.

The town of Vodena at that time was filled with refugees sleeping in the streets, and although they had escaped the military operations, they could not escape infectious diseases. Not far from the front line, the American doctors began another war — against an enemy that the uneducated local population did not understand. It was a battle against infectious diseases and the ways they were transmitted. The hospital was thoroughly renovated and cleaned, and surgical gauze was stretched across the windows as protection against mosquitoes and other insects.

Dispensaries were also opened, where the doctors, together with two American nurses and local staff, worked from morning until night, and by the beginning of 1918 they were examining about 3,000 patients per month. Women doctors were something new, especially in the Balkans, but with their self-sacrificing work they soon gained the sympathy of the local population and provided great help during the influenza epidemic that broke out in the autumn of 1918.

At the invitation of the French Army during the breakthrough of the Macedonian Front in September 1918, Dr. Regina temporarily worked in a mobile field clinic near the front line, close to Dobro Pole. She performed surgical interventions continuously for several days in a tent next to which wounded soldiers were waiting, and near which several shells fell. For her work, she was later decorated by the French government.

After the breakthrough of the front, the hospital from Vodena was moved to Bitola (Monastir), a city that for two years had been constantly bombarded and largely destroyed.

When the doctors arrived in Bitola, the place was an open grave. Packs of wolves and dogs roamed the hills, digging up and gnawing at the remains from shallow graves. In many places, scattered human remains could be found, and in the villages lived people like skeletons, wrapped in rags, digging in the soil for roots to survive.

Bitola was full of orphaned children, for whom no one knew where they came from or how they had managed to survive the war. Many of them appeared naked in the Red Cross food lines, while others were found huddled in the ruins, slowly dying from influenza, typhus, or hunger. Soldiers and prisoners returning to their homes posed an additional problem with their neglected and improperly treated wounds, and among the female population, venereal diseases were a clear issue.

“We won the war, and now we must win the peace” was the motto of the American mission, and they immediately set to work.

Мајка со прегладнети деца во Битола за време на Првата светска војна - фото Манаки
Mother with starving children in Bitola during the First World War – photo Manaki

One of the buildings that fortunately remained undestroyed was the Clock Tower and a large building right next to it, which according to the American Red Cross archives had been an old Turkish school. After the interior was arranged, the hospital began operating and quickly gained a reputation as one of the best hospitals in the Balkans.

After the Bulgarians and Austrians were driven from the hills around Monastir, the A.R.C. established its first civilian hospital in this old Turkish school building. It had the roof, windows and doors shot out by shell-fire and the floors ripped up for the soldiers. But the Americans repaired it with the help of some prisoners of war and is now caring for seventy five people within its walls. The cases are mostly typhus and civilians, wounded by shells and bombs accidentally exploded in the nearby fields. In the background is a Turkish watch-tower, built and used by the Ottomans during their regime over this country to keep a constant eye on the town and surrounding country.
The building in which the American Hospital in Bitola was located after the First World War (no longer exists today). In the background, part of the Clock Tower can be seen.

As in the hospital in Vodena, special attention was paid to hygiene conditions in the building and for the patients being treated. The hospital was also known as “The Flyless Hospital of the Balkans.”

An outpatient clinic, a bathhouse, and a special disinfection section were also opened. Soon the doctors had their hands full and were examining over two hundred people per day.

No Bath, No Food is American Rule in Balkans. A group of Balkan refugees in the yard of the American Red Cross Hospital at Monastir. To prevent the spread of Typhus and other diseases the Americans require every one asking aid of them to take a bath, which is provided in the building in the background. The food cards which they receive from the Red Cross unless the bath mark upon them has been punched. This particular group has just made its way back from an internment camp in Bulgaria. The man at the right in his bare feet has just had a bath, while the others are waiting to be called. During the bath their clothes are sterilized. The copper pot on the ground is a precious possession. It has been with this group throughout their four years of war travel
“No bath, no food is the American rule in the Balkans. A group of refugees in the courtyard of the U.S. Red Cross hospital in Monastir. To prevent the spread of typhus and other diseases, the Americans require that anyone seeking their help must first bathe in the building in the background. On the food cards they receive from the Red Cross, there is a bath mark, and if it is empty, they cannot receive food. This group has just returned from a camp in Bulgaria. The man on the right, who is barefoot, has just bathed, and the others are waiting to be called. While they bathe, their clothes are sterilized. The copper pot on the ground is precious to own, and people carried it with them during their four years of travel during the war.” Photograph from the American Red Cross archives. https://lccn.loc.gov/2017669652

 

Miss Robia Whedon, Dr. McCarthy and Serbian Helper, with disinfection machine formerly used by Germans
“Miss Wedon, Dr. McCarthy, and Serbian assistants with a disinfection machine previously used by the Germans.” Photograph from the American Red Cross archives. https://hdl.loc.gov/loc.pnp/anrc.03318

Aid in food, medicine, and clothing also arrived from America, and food cards were distributed to ensure proper allocation. There were also cases where deceased family members were hidden or buried in homes so that their families would not lose one Red Cross meal ration.

Dr. Regina Keyes worked as a surgeon and director of the hospital, while Dr. Frances was responsible for non-surgical cases, such as patients infected with typhus and influenza. Among the local population, the two cousins became known as the “Angels of Bitola.”

Soon other doctors and aid missions arrived from America, and besides the hospital in Bitola, hospitals were opened in other cities of what was then Serbia. Medical and agricultural equipment, food, medicines, and clothing were sent to the impoverished population.

 

 

Although the A.R.C. station does not open until eight o'clock these people formed in line at daybreak. They are refugees and destitute people of the town who call every two weeks. Each has a Red Cross card showing the amount of food he or she is entitled to. Each one represents a family. The station serves 600 people everyday, distributing bread, lard, beans and clothes. They use sacks, shawls, aprons and even their skirts to carry the food away in
“Although the Red Cross station does not open until eight o’clock, these people have already formed a line. These are refugees and poor people from the city who come every two weeks. Each has a Red Cross card showing the amount of food to which they are entitled. Each represents a family. The station serves 600 people daily, distributing bread, fat, beans, and clothing. They use sacks, scarves, aprons, and even their skirts to carry the food.” https://hdl.loc.gov/loc.pnp/anrc.03634
Part of the huge bakery at Monastir turned over to the A.R.C. by the French Army. If formerly supplied the Allied Army of the Orient with 125,000 loaves of bread a day. Now it is sued to help feed the starving civilian population in this district of the Balkans. The baskets heaped in the background are used to hold the kneaded dough, which is placed in the pits drawing heat from the fire-boxes, to rise. The fires are raked out and the dough is put into the fire-boxes on long planks being baked by the heat retained in the sontes. Each loaf baked here weighs three pounds and is in the shape of a fair-sized dish-pan. A mill where wheat is ground into flour adjoins the bakery and is operated by the A.R.C.
“Part of the huge bakery in Monastir that was handed over for use to the American Red Cross by the French Army. This bakery previously supplied the Allied Army of the Orient with 125,000 loaves of bread daily. Now it is used to feed the starving civilian population in this part of the Balkans. The baskets piled in the background are used to store the kneaded dough before it is placed in the oven. Each loaf baked here weighs about 1.3 kilograms and is bowl-shaped. Next to the bakery is also a flour mill, also operated by the American Red Cross.” https://hdl.loc.gov/loc.pnp/anrc.03633

 

"Spilling the beans" in Serbia. Two war orphans serving American bean rations to their fellow country people at Monastir, Serbia. These two girls at the side of the Bean box are being cared for at the American Red Cross Orphanage. They assist in the relief work as shown here
“’Bean distribution’ in Serbia. Two war orphans distribute aid sent from the USA to their compatriots in Monastir, Serbia. These two girls are cared for in the American Red Cross orphanage and assist in humanitarian work.”. https://hdl.loc.gov/loc.pnp/anrc.04077

 

From this little desk was done the paper work that distributed relief to many thousand Serbian refugees in the Monastir district. Captain Lanning Mc Farland, a Harvard student, was in charge of the American Red Cross work in this town. He operated a bakery, hospital, bathing establishment, warehouse and feeding station. He is shown at his desk examining the application of a Turkish woman for relief
“From this small desk, aid sent from the USA for thousands of refugees in Monastir was managed. Captain McFarland, a Harvard student, was in charge of American Red Cross operations in this city. He oversaw a bakery, hospital, bathhouse, warehouse, and food distribution station. In the picture, the captain is reviewing an aid application submitted by a woman of Turkish nationality.”https://hdl.loc.gov/loc.pnp/anrc.04695 https://lccn.loc.gov/2017669606

 

"A wilderness of rags," is the description travellers give of devastated Serbia and the garb of these small Serbians tells why. Thousands of men, women and children in this unhappy land and others that were laid waste by the Hun must wear clothing like this until civilized garments reach them from the nationwide collection of used clothing, shoes and blankets conducted by the A.R.C. for the refugees in Allied Countries
“Thousands of men, women, and children in this unfortunate land must wear such clothing until clothing aid sent by Allied countries through the American Red Cross arrives.”https://hdl.loc.gov/loc.pnp/anrc.03198

 

Buffalo motor van A.R.C. ambulance in Serbia
“Van sent from the city of Buffalo for the needs of the American Red Cross in Serbia.” “https://hdl.loc.gov/loc.pnp/anrc.03122

 

American dentists in Monastir. Captain Frank L. Adams of West Tampa, Fla. is doing the first dental work for a Serbian girl seen in native costume. This dental workshop which is maintained by the American Red Cross has a steady stream of calls from Serbians who are curious to have their teeth examined for the first time in their lives
“American dentist in Monastir. Captain Frank L. Adams from West Tampa, Florida, repairs the teeth of a girl in traditional dress. The American Red Cross dental clinic had a constant flow of patients curious to check and fix their teeth for the first time in their lives.” https://hdl.loc.gov/loc.pnp/anrc.03975

 

Reaping with a bayonet. Bereft of all Agricultural Implements by the invading armies, the peasants of Serbia harvest their crops with what tools they can obtain. This shows a man and his wife cutting grain with small sickles. The man fashioned his from a bayonet. To aid Serbia in planting and harvesting the American Red Cross sent 1,000,600 worth of Agricultural machinery into the country and taught the Serbs how to use these modern contrivances
Harvesting with bayonets. Plundered during the war, people had to be innovative in choosing tools for harvesting. The photograph shows a man and a woman using modified military bayonets as sickles. To modernize agricultural processing, the American Red Cross sent agricultural machinery worth $1,000,000 (about $12,000,000 today) and trained the local population on how to use it. https://hdl.loc.gov/loc.pnp/anrc.04915

 

A battery of American tractors in the Monastir valley of Serbia sent by the A.R.C. to replace the horses and oxen stolen from the peasants by the enemy. They are to be loaned to the farmers of Serbians to help them prepare their land and regain their economic independence. The Red Cross has an operating crew and a repair shop to insure full use of this agricultural machinery. It is estimated that the Serbians lost 224,000,000 worth of horses, farming implements and machinery as a result of the German and Austrian invasion
“American tractors near Monastir in Serbia, sent as aid by the American Red Cross to replace horses and oxen stolen by the enemy. The tractors were to be loaned to farmers in Serbia to help them cultivate their land and restore their economic independence. The Red Cross had an operational team and repair workshop to ensure full use of this agricultural machinery. It is estimated that Serbs lost horses, tools, and machinery worth $224,000,000 due to the German and Austrian invasion (estimated value in 2018 = $2,832,312,000).”.  https://lccn.loc.gov/2017669607

 

American tractors in Serbia. The American Red Cross has thirty farm tractors tilling the soil in southern Serbia. These modern machines are proving a great boon to the Serbian Farmers who have been wothout agricultural implements for four years and whose land has been idle for want of the plough all during the war
American tractors near Bitola. The American Red Cross had thirty tractors with which the land was cultivated. https://hdl.loc.gov/loc.pnp/anrc.03816

The two doctors left Bitola in 1920.

Dr. Frances Mabel Flood returned to the USA in 1920 and married Alfred Heath of Liverpool, England, whom she met on the ship during her return. They lived in Elmira, where Mabel reopened her private practice, and in 1922 their daughter Marjorie Louise was born. She died on April 26, 1923, from complications after an appendectomy. On May 3, 1927, she was posthumously awarded the Order of St. Sava by King Alexander of Serbia, which was received by her daughter, who died two years later from pneumonia.

Dr. Regina Flood Keyes married Quincy F. Roberts, who was deputy U.S. consul in Thessaloniki in 1919–1920. She accompanied him on many diplomatic missions around the world, and during their stay in Fiji, Regina again distinguished herself with her humanitarian work, helping the local population. Before the start of the Second World War, they were interned by Japan. Regina died during a diplomatic exchange between Japan and the United States on July 23, 1942.

She was buried at sea.

Red Cross personnel at Monastir. From left to right, back row, Miss Rogers and two Serb workers, next row, Miss Rose and Mrs. Freeman, next row: Serbian workers, Major Rogers Perkins, Captain Austin, Captain Pfotzer, Miss Crosley, Lieut., Paul Ivanichevitch, Lieut. Adams, front row, Serbian orphan, Miss Mountain, Dr. Keyes, Capt. Lanning McFarland, Dr. Flood, Miss Saxton. The two army officers in the group, Capts. Austin and Pfotzer organized the municipal health department of Monastir and are members of it. Drs. Keys and Flood, the two Red Cross women, have been the Balkans for a year and a half. During the Allied advance they worked in the front line dressing stations in the capacity of surgeons for days
“Red Cross staff in Bitola. From left to right: back row, Miss Rogers and two Serbian workers; next row, Miss Rose and Mrs. Freeman; next row: Serbian workers, Major Rogers Perkins, Captain Austin, Captain Pfotzer, Miss Crosley, Lt. Colonel Ivaničević, Colonel Adams; front row: an orphan, Miss Mountain, Dr. Regina Flood Keyes, Captain Lanning McFarland, Dr. Frances Mabel Flood, Miss Saxton. The two officers in the group, Captains Austin and Pfotzer, organized the municipal health department in Monastir and were members of it. Doctors Keyes and Flood, the two Red Cross women, had been in the Balkans for a year and a half. During the breakthrough of the front, they worked in a mobile ambulance near the battle line.” https://lccn.loc.gov/2017669651

In a way, the First World War was the culmination of the poor conditions that affected the population of the Balkans at the beginning of the 20th century. In addition to military operations, the movement of armies facilitated the spread of infectious diseases, which claimed far more lives than bombs and bullets.

Part of the catastrophe was alleviated thanks to individuals who, unfortunately, are largely forgotten today, whether they were locals or members of foreign missions. Today, few monuments are erected in their honor, and they are not found in textbooks, which instead glorify rulers and generals. This short work is a small effort toward correcting that injustice, with the hope that the work of the “Angels of Bitola” will not be forgotten.

Author: Jove Pargovski, Bitola, December 2018

Used literature:

  • Јосимовска Верица, Доброволна медицинска Мисија “AMERICAN WOMEN’S HOSPITALS” во Македонија и Косово за и непосредно после Првата светска војна
  • “Out of the East Christ Came” By Rose Wilder Lane, November 1919
  • THE AMERICAN FOREIGN SERVICE JOURNAL, Vol. VI. SEPTEMBER. 1929 No. 9
  • REPORT OF The American Women’s Hospitals ORGANIZED BY The War Service Committee OF THE Medical Women’s National Association JUNE 6th to OCTOBER 6th 1917
  • Ilija Petrović, Foreign medical help in Serbian Liberation Wars from 1912 until 1918
  • Ellen S. More, University of Massachusetts Medical School, ‘A Certain Restless Ambition’: Women Physicians and World War I
  • Мирјана ЗОРИЋ, СРПСКИ ВОЈНИ САНИТЕТ У ПРВОМ СВЕТСКОМ РАТУ, Хероји Великог Рата
  • Excerpts from History of the U.S. Consulate in Saigon by James Nach

Used photographs:

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